Locked out of Claude or banned? What to do
General steps, not an official fix from Anthropic. My AI Gripe is independent and isn’t affiliated with any AI company.
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Official links
What to try first
- Use the company’s official appeal or sign-in help only. Ignore anyone offering to “recover” your account.
- Try signing in the way you first signed up (Google, Apple or email), and check your spam folder for their emails.
- If you pay for the plan, say so in your appeal, with the email on the account and the date it happened.
- Don’t open a second account while the appeal is open. Some companies treat that as ban evasion.
Reports on My AI Gripe
- Claude account reinstated, but you still can't get in · Open · 0 Me too · Sourced from public reports
- Claude account disabled with no reason given · Open · 0 Me too · Sourced from public reports
More Claude guides
Not working or down · Usage limits · Refunds and billing · Missing chats or work · Reaching a human · Quality got worse
Same problem, other products
ChatGPT · Claude Code · Codex · Sora · Gemini · Gemini CLI · GitHub Copilot · Microsoft Copilot · Cursor · Grok · Perplexity