Locked out of Sora or banned? What to do
General steps, not an official fix from OpenAI. My AI Gripe is independent and isn’t affiliated with any AI company.
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Official links
What to try first
- Use the company’s official appeal or sign-in help only. Ignore anyone offering to “recover” your account.
- Try signing in the way you first signed up (Google, Apple or email), and check your spam folder for their emails.
- If you pay for the plan, say so in your appeal, with the email on the account and the date it happened.
- Don’t open a second account while the appeal is open. Some companies treat that as ban evasion.
Reports on My AI Gripe
Nobody has posted this for Sora yet. If it’s happening to you, post it so the next person finds it and the company sees it counted.
More Sora guides
Not working or down · Usage limits · Refunds and billing · Missing chats or work · Reaching a human · Quality got worse
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