Sora not working? What to do
General steps, not an official fix from OpenAI. My AI Gripe is independent and isn’t affiliated with any AI company.
Search your exact problem Post it
Official links
What to try first
- Check the company’s status page first. If there’s an incident, it isn’t you, and waiting is the fix.
- Try a different model, device or browser, or the app instead of the web, to see if only one path is broken.
- Update the app, then fully quit and reopen it.
- If it’s still broken after the incident is resolved, contact support with the exact error and the time it happened.
Reports on My AI Gripe
Nobody has posted this for Sora yet. If it’s happening to you, post it so the next person finds it and the company sees it counted.
More Sora guides
Usage limits · Refunds and billing · Locked out or banned · Missing chats or work · Reaching a human · Quality got worse
Same problem, other products
ChatGPT · Claude · Claude Code · Codex · Gemini · Gemini CLI · GitHub Copilot · Microsoft Copilot · Cursor · Grok · Perplexity